Last updated: 29 June 2026
Optimerge Trading Group Ltd. is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit our website or engage our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Optimerge Trading Group Ltd. ('Optimerge', 'we', 'us', or 'our') is the data controller responsible for your personal data. We are a B2B digital solutions agency registered in England and Wales, providing IT consulting, recruitment, and social media management services. You can contact our data controller at [email protected] or by telephone on +44 (0)20 3432 0080.
We may collect and process the following categories of personal data: contact information (name, business email address, telephone number, company name); enquiry and correspondence data submitted via our contact form or by email; usage data collected automatically when you visit our website (IP address, browser type, pages visited, time spent); and any additional information you voluntarily provide during a service engagement. We do not collect sensitive personal data (special category data) through our website.
We collect personal data directly from you when you: complete and submit our contact form; send us an email or call us; engage us for services under a signed agreement. We also collect certain technical data automatically via cookies and similar technologies when you browse our website. Please see our Cookie section below for further details.
We use your personal data to: respond to your enquiries and provide the services you have requested; manage our contractual relationship with you or your organisation; send relevant service updates or information where you have consented or where we have a legitimate interest; comply with our legal and regulatory obligations; improve our website and services through aggregated, anonymised analytics. We will never sell your personal data to third parties.
We process your personal data on the following legal bases under UK GDPR: Contract — where processing is necessary to perform a contract with you or to take steps at your request before entering into one; Legitimate Interests — where processing is necessary for our legitimate business interests (such as responding to enquiries and improving our services), provided those interests are not overridden by your rights; Legal Obligation — where we are required to process data to comply with a legal obligation; Consent — where you have given us clear consent to process your data for a specific purpose (e.g. marketing communications).
We do not sell, rent, or trade your personal data. We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services (such as cloud hosting providers and email platforms), under strict data processing agreements. We may also disclose data where required by law, court order, or regulatory authority. All third parties are required to handle your data securely and in accordance with applicable data protection law.
Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR, such as Standard Contractual Clauses or adequacy decisions. We will not transfer your data to countries that do not provide an adequate level of data protection without your explicit consent or without appropriate contractual protections.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Enquiry data is typically retained for up to 24 months. Data relating to active client engagements is retained for the duration of the contract and for up to 6 years thereafter in accordance with UK legal requirements. When data is no longer required, it is securely deleted or anonymised.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site usage. Essential cookies are necessary for the website to function and cannot be disabled. Analytics cookies help us understand how visitors interact with our site; these are only set with your consent. You can manage your cookie preferences at any time through your browser settings. By continuing to use our website, you consent to our use of cookies as described in this policy.
Under UK GDPR, you have the following rights regarding your personal data: the right to access a copy of the data we hold about you; the right to rectification of inaccurate or incomplete data; the right to erasure ('right to be forgotten') in certain circumstances; the right to restrict processing; the right to data portability; the right to object to processing based on legitimate interests; the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews. While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal data.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have concerns about how we handle your personal data, please contact us in the first instance at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
For any questions or requests relating to this Privacy Policy or your personal data, please contact us at: Email: [email protected] | Telephone: +44 (0)20 3432 0080 | Website: optimergetg.com | Optimerge Trading Group Ltd., United Kingdom.
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